Privacy Policy
Cook County Tax Appeals, LLC (“we,” “us,” “our,” or “the Firm”) values your privacy. This Privacy Policy describes how we collect, use, disclose, and protect personal information you provide when you use our website www.cookcountytaxappeal.com (“Site”) or otherwise interact with us.
By using the Site, submitting forms, or otherwise providing information to us, you consent to the practices described in this policy.
Information We Collect
A. Information You Provide Voluntarily - Name, address, email, phone number, and other contact details. - Property address, parcel number, tax information, or related property data. - Testimonials, reviews, or feedback you submit. - Documents, images, or other materials uploaded in connection with tax appeal services. B. Automatically Collected Information - IP address, browser type and version, device identifiers. - Usage data: pages viewed, time spent, navigation paths. - Cookies, web beacons, analytics, and other tracking technologies. C. Third-Party Sources - Public property records, tax assessor databases, or other public information sources. - Data from third-party service providers (e.g., analytics or mapping services).
How We Use Your Information
We use your personal information for these purposes: - To provide, maintain, and improve our services, including managing tax appeals. - To respond to your inquiries or contact requests. - To evaluate eligibility for representation or engagement. - To communicate with you (e.g., confirmations, updates, notices). - For marketing and promotional purposes (with your consent), including publishing testimonials and success stories. - To comply with legal, regulatory, or ethical obligations. - For internal business purposes such as analytics, auditing, fraud prevention, and improving service quality.
Legal Basis for Processing (Where Applicable)
Where applicable under law, we rely on one or more lawful bases for processing your personal information, including: - Your consent. - Performance of a contract or engagement. - Our legitimate interests (so long as they are not outweighed by your interests or rights). - Compliance with legal obligations.
Sharing and Disclosure of Information
We do not sell your personal information. We may share or disclose it in the following circumstances: - Affiliated Law Firm & Attorneys: We may share your information with Khatib Law, LLC, its attorneys, and specifically Attorney Hani Khatib for the purpose of providing legal services, evaluating your legal needs, and contacting you about related or additional legal services. - Service Providers: With third-party vendors or contractors who assist us (e.g., web hosting, data storage, email services, analytics), under confidentiality obligations. - Legal and Regulatory Requirements: When required by law/court order, or governmental request. - Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets. - Consent: With your permission for other specific uses. When we share data with affiliates or third parties, we require them to use it only for approved purposes and to safeguard it appropriately.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to recognize your device, analyze usage, and improve your experience. You can configure your browser to refuse cookies, though some features of the Site may not work properly without them.
Data Security & Retention
We implement reasonable safeguards to protect your information. We retain data as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Illinois Privacy Considerations & Data Breach Obligations
We comply with the Illinois Personal Information Protection Act (PIPA). In the event of a breach of computerized data, we will notify affected individuals and the Illinois Attorney General as required by law.
Your Rights & Choices
You may have rights to access, correct, or delete your personal information, and to opt out of marketing communications. To exercise your rights, contact us at info@cookcountytaxappeal.com.
Minors
Our Site is not intended for children under 13, and we do not knowingly collect their information.
Links to Third-Party Sites
We are not responsible for the privacy practices of third-party websites linked from our Site.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Continued use of the Site constitutes acceptance of any changes.
Contact Us
Cook County Tax Appeals, LLC Address: 6600 College Drive, Suite 207 Palos Heights, IL 60463 Email: info@cookcountytaxappeal.com Phone: 708-888-8880